Despite the most rigorous testing and preparation, real-time operations bring any remaining gaps to light in areas such as service entry or invoicing. We’re here to support you with this – even when it comes to change requests.
Define the actual and target process landscape, then digitally record and visualize it: a very effective basis for specifications, tenders, training, and change requests.
Would you like a system-agnostic, third-party opinion on a current SLA, or would you prefer establishing an entirely new one? We are happy to advise you and assist you in purchasing negotiations.
We analyse the existing invoicing procedures for untapped potential and avoidable errors.
- Improved billing performance in radiology.
- Introduction of a multidimensional contribution margin calculation in an acute-care hospital.
- Improved invoicing in a nursing home.
- SLA renegotiation for affiliated medical centres.
- Multilayer process documentation as a basis for process definition, eLearning, application programming and strategic decision-making for emergency clinics and Spitex service providers.
- Review and extension of data protection regulations for an acute-care hospital.
Testimonials? Read for yourself.